Please ensure that your order and shipping address are accurate. Once your order is placed, you will receive an order confirmation.

What happens when I place an order?

Order details are transmitted to our fulfillment vendor within 15 minutes. Once transmitted, we are unable to make address changes or order substitutions. You will receive another notification with tracking information when your order ships.

Orders received before 3 p.m. ET:

These orders will ship the next business day. Please allow 1 extra business day for orders received after 3:00 p.m. ET.

All orders placed on Fridays after 3 p.m. ET

These orders will ship the following Monday.

What is NCMW's preferred shipping carrier?

Orders from the MHFA Connect Storefront are shipped through UPS.

  • UPS Ground Service is offered at no cost. Transit times are typically 3-5 days after shipping.
  • UPS transit times do not include processing time.

Expedited Shipping costs are calculated at checkout and based on the UPS service selected, shipping distance, and weight.

NCMW does not ship to P.O. Boxes.